o Getting Started
o Release Notes
o Front Panel Button
o Front Panel LEDs
o USB Console
o Admin CLI
o Using HTTPS
o SSH Authentication
o Client List
o Antenna Issues
o PPS Output
Feedback and Bug Reports
Follow us on LinkedIn
Shipping and Tax
Returns and Warranty
Basic logs are recorded for troubleshooting which include your connecting IP address, referrer, user agent and what items were accessed. These logs are discarded after 4 months, however they may still persist in backup files for longer.
If you choose to contact us using the contact form or via E-Mail your contact information and submitted content will be saved. Emails are also backed up.
We make use of GitHub for bug tracking and discussions. If you use that platform, you are subject to their terms.
Purchasing from Us
Purchasing a product from us makes use of 3rd-party payment processors and/or 3rd-party marketplaces. Your interactions with those processors and marketplaces are subject to their terms.
To fulfill your orders we receive your contact information including some or all of: Your name, your email address, and your shipping address. If the processor or marketplace provides us with additional information such as your phone number we discard it.
We save your information so we can contact you in the future if it becomes necessary to do so such as for a recall, advisory, or other notice.
From time to time, we may send out informational newsletters or notices by E-Mail. You may opt-out of these informational mailings by following the instructions within.
We do not share, sell, rent, or give away your information.
Our products include carefully selected software that is contained and can operate locally without any cloud or Internet interactions or dependencies.
By default the NTP200/250 appliances will not attempt to contact the Internet except for:
Optional non-default features under your control may make additional Internet queries specified below: